Complaints About Verizon’s Service in South Jersey Prompt Legislation

WHYY/NewsWorks | February 19, 2016 | More Issues
Bill calling for probe would lend support to BPU complaint lodged by 16 towns in four counties

Democratic Sen. Jeff Van Drew
Complaints about phone and Internet service provided by Verizon in South Jersey have prompted a Democratic lawmaker to draft a bill calling on the state to launch an investigation.

In November, 16 towns in Cumberland, Atlantic, Salem, and Gloucester counties asked the state Board of Public Utilities to look into the company’s phone and Internet service offered over aging copper wires.

The towns claim Verizon has let those wires deteriorate, while Verizon says it has spent millions of dollars maintaining its copper wire infrastructure in South Jersey.

New Jersey Sen. Jeff Van Drew (D-Cape May), said inadequate and often nonexistent phone and Internet service in South Jersey is unfair and possibly dangerous for residents, business owners, and emergency crews.

He said passage of his legislation would “give more strength and more power to the legal action” by the South Jersey towns.

Read the full report by WHYY/NewsWorks, a content partner of NJ Spotlight.