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Customers Criticize JCP&L for Winter Storm Outages

Blackouts extended beyond a week, endangering seniors, people with disabilities, local official says

Customers of Jersey Central Power & Light had plenty to say to the Board of Public Utilities about the company’s underwhelming performance this past March when the state was socked with back-to-back snowstorms.

The hearing was held in Parsippany. The board has three more hearings planned in other utilities’ franchise territories for PSE&G, Atlantic City Electric, and Orange & Rockland.

“More than half of Parsippany residents were impacted, that’s about 53 percent representing over 14,000 customers at its peak, I believe,” according to Parsippany-Troy Hills Mayor Michael Soriano. “Among the victims of the storm were people with disabilities and serious health issues who do not have the option of being without power for three, six, or in some cases, nine days,” he added.

“If I had to rate the performance of JCP&L in respect to Chatham Borough, they would get an ‘F’. It was a total failure in our estimation,” said Len Resto, Chatham Borough Council president. “Our school system had to use three snow days because we couldn’t get power back to the school system for that amount of time.”

The public hearing focused on JCP&L because this is its franchise area and it’s responsible for providing power.

Read the full story on NJTV News Online, a content partner of NJ Spotlight.

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